At AENORIX, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
To be eligible for a refund, you must inform us within 30 days of purchase. The item must be unused and in the same condition that you received it, including the original packaging.
To initiate a refund, please contact our customer service team at [email protected]. Provide your order number and a brief description of the issue. Our team will respond within 3 business days.
Once your request is received and approved, we will process the refund within 7 business days. The refund will be applied to your original payment method.
Certain items are non-refundable, including personalized products and services that have been fully delivered. Please review the product description for specific details.
For further assistance, you can reach out to our support team at +1 (234) 567-890 or visit our office at 123 Business Lane, Suite 101, New York, NY 10001.